YITH FAQ - WordPress Plugin
The YITH FAQ plugin allows you to create and manage frequently asked questions (FAQ) sections on your WordPress site. This helps improve customer service by providing them with quick answers to their questions. The plugin supports various question and answer formats and integrates easily into your site. Create an effective FAQ (Frequently Asked Questions) system on a page of your store.
Plugin Features
- You will get rid of those doubts and objections that hinder your sales
- You will easily and quickly reply to all frequently asked questions from potential customers
- You will reduce customer service work providing your users with a section where they can find themselves an answer to the common doubts.
People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.
You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials and so on?
You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.
On the web, this behaviour is blown out of proportion and every single question left without answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.
And what about customer care? Well, the team always answers the very same questions and their motivation to work drops down quickly.
You can solve this problem easily and immediately!
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness and your sales.
Moreover, every single FAQ can be easily shared to your customers using a link that you can send per email or chat whenever you need in less than a few seconds, as easy as pie.
Check the online demo now and test all the features of the FAQ system we’ve just released to simplify your work and your business.
